FAQ’s
Q. What is the difference between KOLD-DRAFT’S ice and all of the competitors?
A. Click here to view our Competitor Comparison
Q. Where can I purchase ice-making equipment?
A. For ice-making equipment, please contact customer service or contact a sales representative near you.
Q. Where can I purchase parts?
A. To purchase parts, please contact customer service.
Q. Why is the square cube the better ice cube shape?
A. Our ice machines produce harder, more uniform ice. Larger ice lasts longer in storage bins, cocktail sinks, drinks, salad bars, bags, and coolers. Its even shape helps to maintain carbonation and doesn’t dilute the taste of spirits. Plus, no deep depressions or odd shapes means less surface area, and surface area has a direct relationship on the speed at which ice melts.
Q. What is my ROI when purchasing a KOLD-DRAFT commercial ice machine?
A. KOLD-DRAFT ice is colder, harder, and lasts longer in storage bins, cocktail sinks, drinks, salad bars—anywhere ice is loved and puddles are loathed. All of this adds up to make ice a part of your profit picture. And now we offer the longest warranty in the business because no one makes an ice machine better. It’s simple—KOLD-DRAFT commercial ice machines last two or three times longer than competitive ice machines, making KOLD-DRAFT a great long-term investment.
Q. Why can Kold-Draft make the claim that their commercial ice machines are better than competitive ice machines?
A. KOLD-DRAFT commercial ice machines have a longer product life cycle, lasting two or three times longer than competitive machines when properly maintained. Cubers lasting 15, 20, or even 30 years are not uncommon. Our competitors’ machines just do not last this long. 30-year-old ice machine that isn’t a KOLD-DRAFT! This makes KOLD-DRAFT the least expensive ice machine— it’s the “best value cuber.” Click here to view our Competitor Comparison Page
Q. Will KOLD-DRAFT efficiently use my water supply?
A. Yes. New potable water consumption is competitive with or better than other systems. Verified by UL, File EV23611.
Q. What are the available refrigeration systems?
A. KOLD-DRAFT ice machines are available with a variety of refrigeration systems: air cooled, water cooled, and remote-air cooled.
Q. Why should I purchase an ice crusher vs. a flaker?
A. KOLD-DRAFT's Crushed Ice is slower melting than flake ice because it is colder and harder. It also provides a better appearance than flake ice—it sparkles. Crushed Ice is excellent for frappe-type drinks because its purity means there is no taste imparted to the drink. Finally, KOLD-DRAFT has a much lower maintenance cost than flakers, resulting in a less expensive machine over time.
More On KOLD-DRAFT Line of Commercial Ice Machines
- Check out our "Green" Ice - ALL KOLD-DRAFT Ice Machines are Green!
- Learn how KOLD-DRAFT Ice Machines Turned Ice-Making Upside Down!
- Read about our five-year ice machine warranty on parts and labor
- Read more about KOLD-DRAFT's Cube Size
- Click here to review our “Ice Maker Output Chart”
- Look at how bartenders incorporate "the best ice" (from KOLD-DRAFT ice machines!) into their winning cocktail recipes
- Please contact us with any questions regarding ice machine for your particular market
- Check out our full line of commercial ice machines
High Quality US-Made 